Nuru Tours and Safaris – International Booking Terms & Conditions
1. Booking and Contract
All bookings made with Nuru Tours and Safaris become valid once a written confirmation has been issued by our reservations department and the required deposit has been received.
The person making the booking confirms that they have the authority to accept these Terms & Conditions on behalf of all persons included in the booking.
2. Payment Terms
A non-refundable deposit of 30–50% of the total booking value is required to secure all reservations.
The remaining balance must be settled no later than 30 days prior to the arrival date unless otherwise agreed in writing.
For bookings made within 30 days of travel, full payment is required immediately to confirm services.
Nuru Tours and Safaris reserves the right to cancel bookings if payment deadlines are not respected.
All bank charges related to international transfers are the responsibility of the client or agent.
3. Cancellation Policy
All cancellations must be submitted in writing and will be effective from the date received by Nuru Tours and Safaris.
Cancellation charges are applied as follows:
Please note that some lodges, camps, hotels, flights, and special activities may carry stricter cancellation policies, which will be communicated at the time of booking and will override the above conditions.
4. Amendments and Changes
Any amendments to confirmed bookings are subject to availability and may incur administrative fees or additional costs.
Nuru Tours and Safaris reserves the right to modify routes, accommodations, or itineraries when necessary due to operational requirements, weather conditions, safety concerns, or circumstances beyond our control, while maintaining the standard and quality of the services.
5. Prices and Currency
All prices are quoted in USD unless otherwise specified and are subject to change due to:
Any such increases may be passed on to the client prior to travel.
6. Responsibility and Liability
Nuru Tours and Safaris acts only as an intermediary between the client and independent service providers, including but not limited to airlines, hotels, lodges, camps, transport companies, and activity operators.
While every effort is made to ensure high standards of service, Nuru Tours and Safaris shall not be held responsible for:
Participation in safaris, marine excursions, trekking, and other activities is undertaken at the client’s own risk.
7. Travel Insurance
Comprehensive travel insurance is mandatory for all clients traveling with Nuru Tours and Safaris.
Insurance should cover:
8. Passport, Visa, and Health Requirements
It is the responsibility of the client to ensure they hold:
Nuru Tours and Safaris cannot be held responsible for denied entry due to incomplete travel documentation.
9. Complaints and Claims
Any complaints during the tour must be reported immediately to the Nuru Tours and Safaris representative or guide in order to allow prompt resolution.
Claims submitted after completion of travel must be made in writing within 14 days after the end of services.
10. Force Majeure
Nuru Tours and Safaris shall not be liable for failure to perform its obligations where such failure is due to events beyond reasonable control, including but not limited to natural disasters, government restrictions, pandemics, civil unrest, strikes, or transport disruptions.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Republic of Tanzania.
12. Acceptance of Terms
By confirming a booking with